Contact Management

WhatsApp Contact Management That Never Loses a Lead

Every contact, every tag, one clean list.

Keep every WhatsApp contact organised with tags, attributes, and segments that update as customers interact. Filter audiences in seconds and see full history on every profile.

WhatsApp contact management in Transket with segments and consent status for every contact

Trusted by leading D2C and B2B brands worldwide

D2C Brand
Retail Co.
Fintech
Beauty Co.
FMCG
Wellness
Fashion
EdTech
D2C Brand
Retail Co.
Fintech
Beauty Co.
FMCG
Wellness
Fashion
EdTech
Unified profile

One Profile for Every Customer

Every chat, order, tag, and consent record rolls up into a single contact card. Your team opens one profile and sees the whole relationship, no scattered notes and no guesswork.

Tags and custom fields like city, source, and lifetime value in one place.
A live activity trail of replies, orders, and opt-ins as they happen.
Consent status on every profile, so you always know who you can message.
AS
Aarav Sharma Opted in
+1 416 555 0142
Tags
VIP Interested Toronto
Details
City
Toronto
Last order
#4821
Lifetime value
$2,140
Source
CTWA ad
Activity
Replied to your broadcast 2h ago
Placed order #4821 Yesterday
Opted in to marketing 12 Jul

Everything a Contact Card Should Hold

Unified Contact Profiles

See every customer's details in one profile. No more scattered notes or missing information across chats.

Custom Tags

Create tags for your business needs. Organize leads, segment customers, and track conversations easily.

Custom Fields

Add your own fields like birthday, plan, or city. Capture the data your business cares about on every contact.

Powerful Search & Filters

Find anyone fast with name, keyword, tag, or date filters. Always locate the right contact instantly.

Import, Export & Sync

Bring in leads from CSV or CRM. Keep data synced, updated, and export anytime for analysis.

More Than a List: Segments, Import, Export

The three things that turn a pile of numbers into an audience you can actually reach.

Segments

Two Ways to Group People: Dynamic and Static

A segment is simply a group of contacts you can message as one. A dynamic segment is built from rules, so it keeps itself up to date: anyone who matches joins automatically and anyone who stops matching drops out. A static segment is a fixed list you pick once and it never changes.

Dynamic: set rules like city, tag, last reply, or last order, and the list maintains itself
Static: freeze a list for a one-off campaign, an event, or a batch you imported
Send to a segment instead of your whole audience, so messages stay relevant
Warm leads in Toronto Dynamic
Tag is Interested City is Toronto Replied in 30 days
Updates itself 1,284 contacts
Diwali sale buyers Static
Hand-picked list, frozen 640 contacts
Bulk import

Bring Your Whole List In, Clean and Ready

Upload a CSV or Excel file and map your columns to Transket fields once. Numbers are checked and formatted, duplicates are merged instead of doubled, and every contact keeps its tags and consent record, so you can start messaging the same day.

Map your own column names once, then reuse the same mapping next time
Duplicates merged, invalid numbers flagged before anything is sent
Tags and consent applied on import, so segments work immediately
customers-july.csv
2,448 rows
Phone WhatsApp number
Name First name
City Custom field: City
2,398 imported 38 duplicates merged 12 invalid numbers flagged
Export contacts

Your Data Stays Yours to Take

Export any segment, or your whole audience, as a CSV or Excel file with the columns you choose. Use it for reporting, to sync a CRM, to hand a list to your accountant, or simply to keep your own backup. No support ticket, no waiting.

Export one segment or everything, with only the fields you need
Consent dates and tags included, so records stay audit-ready
Download whenever you like: your contacts are never locked in
Export contacts
Who Segment: Warm leads in Toronto
What
NameWhatsApp numberTagsConsent dateLast reply
CSV or Excel Export 1,284

Turn every chat into a smart contact.

Build lasting customer relationships with organised, searchable WhatsApp contacts.

15-day free trial. No credit card required. Cancel anytime.

Frequently asked questions

Everything you need to know about managing WhatsApp contacts.

Automatically. Every person who messages you, scans a QR code, or clicks a Click to WhatsApp ad is saved as a contact, with their source and consent status recorded from the first interaction. You can also import existing lists from a CSV or Excel file. Nothing needs to be typed in by hand for day-to-day capture.

Yes, in two ways. A dynamic segment is built from rules, like tag, city, or last reply, so it keeps itself up to date: anyone who matches joins automatically and anyone who stops matching drops out. A static segment is a fixed list you pick once, useful for a one-off campaign or an imported batch. Sending to a segment instead of your whole audience keeps messages relevant.

Yes. Upload a CSV or Excel file, map your columns to Transket fields once, and reuse the same mapping next time. Numbers are checked and formatted, duplicates are merged instead of doubled, and invalid numbers are flagged before anything is sent. Tags and consent are applied on import, so segments work immediately. Importing a list does not create consent; you still need opt-in to message people.

Yes. Every chat, order, tag, and consent record rolls up into a single contact card, with a live activity trail of replies, orders, and opt-ins as they happen. Your team opens one profile and sees the whole relationship, with no scattered notes and no guesswork. Custom fields like city, plan, or lifetime value sit on the same card.

Yes, whenever you like. Export any segment, or your whole audience, as a CSV or Excel file with only the columns you choose. Consent dates and tags are included, so records stay audit-ready, and no support ticket is needed. Your contacts are never locked in; use exports for reporting, syncing other systems, or keeping your own backup.

Consent status sits on every profile, so you always know who you can message. Opt-ins are recorded per contact with their date and source, and the status updates when someone opts out. That record travels with the contact through imports, exports, and segments, so a consent question is answered by opening the card, not by digging through history.