Trusted by leading D2C and B2B brands worldwide
A No-Code Rule-Based Bot That Answers the Moment They Ask
The customer taps a button instead of waiting for a reply. The bot greets them, shows the options, and answers, in seconds.
Hi! Welcome to Northwind. Tap an option below.
See prices
Here’s our price list. Tap a category to see options.
9:41 AMBuild It in Minutes, Without Code
Drag four kinds of block onto a canvas and connect them. That is the whole bot.
Trigger
Customer messages, or taps an ad or QR code.
Reply
The bot greets them and answers in your words.
Choices
Buttons and menus guide the next step.
Route
Hands off to the right team when needed.
Predictable, reliable, and completely under your control.
One Bot, Every Routine Question
The repetitive questions your team answers all day, handled instantly, day and night.
What time do you close today?
10:02We're open until 8:00 PM today, Mon to Sat.
10:02This one needs a person, connecting you to a teammate now.
“Hi, I’ve read the chat, so no need to repeat. How can I help?”
When It Needs a Person, It Hands Over Cleanly
The bot handles the routine and knows its limits. Anything it cannot answer moves to your shared inbox with the full history attached, so no one repeats themselves.
Frequently Asked Questions
Everything you need to know about the no-code WhatsApp bot.
A rule-based WhatsApp bot is an automated responder that follows the rules you set: greeting customers, answering common questions, and guiding them with buttons and menus, 24/7. Every tap has a set reply, so the behaviour is predictable, reliable, and completely under your control. It runs on the WhatsApp Business API and works day and night without a person watching the phone.
No. With Transket you drag four kinds of block onto a canvas and connect them: a trigger, a reply, choices, and a route. That is the whole bot. A working flow, like store hours, pricing, and bookings, takes minutes to build and can be edited any time without a developer. You still write the replies yourself, so the bot answers in your brand's words.
Yes, cleanly. The bot escalates on a keyword, a request, or a dead end, and moves the chat to your shared inbox with the full history attached. The teammate sees the whole conversation, so the customer never repeats themselves or starts over. The bot handles the routine; your team handles the judgement calls.
A rule-based bot follows the flow you built, which makes it perfect for fixed journeys like FAQs, bookings, and order status. An agentic AI reads intent and decides the next step itself, which suits open conversations. Transket gives you both from one dashboard, so many businesses run fixed journeys on the rule-based bot and open questions on the AI agent.
It handles the repetitive questions your team answers all day: FAQs like hours, address, and returns; pricing and options; bookings with slot confirmation; order status around the clock; and lead capture with name, city, and interest. Anything outside its rules gets routed to a person. It automates the routine, not the conversations that genuinely need a human.
Yes, that is its main job. The bot answers instantly at any hour, so a question asked at 11 pm gets a reply at 11 pm, not the next morning when the customer has already bought elsewhere. For anything it cannot resolve, it captures the details and queues the chat for your team, so the lead is warm when you open up.