WhatsApp for Hotels and Travel: Turn Enquiries into Confirmed Bookings

Answer booking questions in seconds, on the channel your guests actually look

A traveller messages you at 11 PM asking if a room is free this weekend. By the time your front desk replies in the morning, they have booked somewhere else. Transket answers that message in seconds, on WhatsApp, with AI replies, campaigns, and a shared inbox, built on the official, Meta-certified WhatsApp Business API.

15-day free trial. No credit card required. Cancel anytime.

9:41
H
Harbourview Hotel
online
Message
Weekend occupancy
Sat · Harbour KingBOOKED
Enquiry answered at 11:03 PM
Reply time8 sec
Booked before morning

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FMCG
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D2C Brand
Retail Co.
Fintech
Beauty Co.
FMCG
Wellness
Fashion
EdTech

One Platform for the Whole Guest Journey

Capture the enquiry, answer instantly, support the stay, and bring guests back.

Capture the Enquiry

Turn interest into conversation before it cools

Click to WhatsApp Ads open your Meta and Google ads straight into a WhatsApp chat, so a traveller goes from scrolling to asking about rates in one tap. No forms, no drop-off.

Add QR codes to your lobby, menus, and brochures, and a chat widget to your booking pages, so every touchpoint starts a conversation.

WhatsApp use cases

  • Ads open a chat, not a landing page

  • QR codes in the lobby, menus, and brochures

  • Chat widget on your booking pages

9:41
H
Harbourview Hotel
online
Message
Harbourview Hotel
Sponsored
2 NIGHTS Weekend Escape
Tap to ask about rates Chat
Ad click became an enquiry

Where Transket Fits in Your Guest’s Journey

From the first enquiry to the next stay, every stage happens on WhatsApp.

Step 1

Discover

Ads, listings, and QR codes open a chat with your property.

Step 2

Book

The bot answers and confirms the booking, any hour of the night.

Step 3

Stay

Check-in details, upsells, and support all live in one thread.

Step 4

Return

Post-stay offers and loyalty messages bring guests back.

Messages people said yes to

Every offer and update you send goes only to guests who chose to hear from you, managed through Transket’s unified consent management. That means better deliverability, more trust, and a guest list that keeps its value.

See how consent management works

Getting Started Takes Minutes, Not Months

15-day free trial. No credit card required. Cancel anytime.

1

Sign up on Transket

2

Complete embedded Meta signup

3

Connect your WhatsApp number

4

Get messaging limits and go live

5

Start booking guests on WhatsApp

Turn Every Enquiry Into a Confirmed Booking

Your guests are already on WhatsApp. Put your answers there too.

15-day free trial. No credit card required. Cancel anytime.

Frequently Asked Questions

Everything you need to know about running guest communication on WhatsApp.

Yes, at the speed that wins the booking. Guests ask about availability, rates, and amenities, the bot answers instantly, and the reservation confirms in the same chat. Travel enquiries are comparison shopping in real time; the property that answers in minutes usually gets the guest.

It captures dates, guests, room type, and budget, answers the property questions you have loaded, and hands complex requests to your reservations desk with full history. Group bookings, special requests, and packages reach a person already framed, instead of starting from hello.

Yes, to opted-in guests. Booking confirmations, check-in details, and arrival information go out as approved templates, and in-stay requests come back through the same thread to your front desk. The guest carries one conversation from booking to checkout, and your team sees all of it.

Yes. Opted-in past guests are a segment you own: send seasonal rates, festival packages, and event weekends to the people who already know the property. A returning guest costs a message; an OTA booking costs a commission.

Because it is the app travellers already use across borders, with no call costs and no roaming friction. An enquiry from another country gets answered around the clock, documents and directions arrive in the chat, and the same thread works when the guest lands.

No. Connect your WhatsApp Business number, load rates, amenities, and policies, and go live from one dashboard. You supply the property content; the technical side is handled.